With countless numbers of conversations happening across social networks every minute, it’s impossible to manually track every mention of your brand, competitor or industry term. It’s even harder to understand the overall sentiment of those posts without reading each one. That’s where SmartSocial comes in. Keyword & Brand Management is available in Silver, Gold and Platinum packages.
Whether conversations are happening in the news, social media or blogs - SmartSocial's got you covered. Mentions are harvested from millions of social, news and media sources across the web.
We know how important it is to track your customers' experiences and your company's reputation online. Besides tracking mentions, SmartSocial also monitors your latest Yelp and CitySearch reviews so you can respond right away.
Configure SmartSocial to alert you via email or on the dashboard whenever your customers are mentioning your brand in both a negative or positive light anywhere on the social web.